Collection of Personal Information
We collect two types of information from you: (i) information that you knowingly and voluntarily provide to us (e.g. through a registration process, sign-ups or emails); and (ii) information that is derived through automated tracking mechanisms.
Information Collected Using Cookies and Other Web Technologies
Like many websites, our Site may use “cookies” and other similar tracking devices to collect information that is sent to us automatically by your web browser which will help to better tailor our Site and our products to your interests and needs. This information typically includes your IP address, the address of the web page you were visiting when you accessed this Site, the name of your operating system (such as Windows® or Macintosh®), the name and version of your browser (such as Microsoft Edge or Safari), and the date and time of your visit, among other things. The information we receive depends on the settings on your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings. The information provided by your browser does not identify you personally. We use this non-personal information to measure the effectiveness of our web presence, create statistics that help us improve the Site, and make it more compatible with the technology used by our visitors. If you have created a registration profile during one of your visits to this Site, we may link the information provided by your browser to information that identifies you personally and use it for the purposes described below. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we might share our server logs -- which contain visitors’ IP addresses -- with the appropriate investigative authorities who could use that information to trace and identify individuals
How We Use Your Information
When you supply us with your information, we will use it for the express purpose for which it was collected (e.g., to process a sale or to send you a sample). It may also be for any of the following purposes:
- to communicate with you about products and services which may be of interest to you;
- to take, process or deliver your order, process or obtain payment, or notify you of the status of your order;
- to provide you with effective customer service and/or technical support;
- to undertake, with your consent, any other promotional activities such as providing information about special events, blogs and chats;
- to assist you with managing your account passwords;
- for internal marketing analysis such as identification of trends; or
- to improve the design of our Site.
We will not disclose, use, or give any personal information to any third parties for any purpose other than to our suppliers and other third parties who we may retain to analyze data we collect, including personal information, to help us improve our products and our Site. In addition, if you order a product or service from us, we may provide personal information to suppliers and other third parties to create the order, process credit card payments, detect and prevent fraud, enable delivery of such product or service, send mail or email or provide customer service. These third parties, including suppliers, are not authorized by us to use your personal information in any other way. EarthRx does not sell personal information.
We may supplement the information that you provide to us with other information that we receive from third parties. We do this for marketing purposes in order to provide the most appropriate products and services to meet your needs.
We may transfer, sell or assign your personal information to any entity to which we divest all or a portion of our business (for example, in connection with our sale of a brand), to the extent that you provided such information to the specific portion of our business (or brand) that is being divested, or otherwise in connection with a merger, consolidation, change in control, reorganization or liquidation of all or a portion of our business.
Please note that we will release your personal information if required to do so by law, or by search warrant, subpoena or court order to comply with legal requirements, cooperate with law enforcement, prevent fraud and other crimes, and protect legal rights. There are circumstances in which we may share the personal information in our databases with unrelated third parties. For example, we may disclose the personal information we collect on this Site without notifying you when we, in good faith, believe disclosure is appropriate to comply with the law or a regulatory requirement; to comply with a subpoena or court order; to cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce a contract; to protect the legal rights, property or safety of EarthRx, our partners, and their employees and agents, other users or the public in general or to protect your vital interests. We also reserve the right to report to appropriate law enforcement or government agencies any activities that we, in good faith, believe to be unlawful without providing notice to you.
Privacy of Children Online and Parental Controls
We do not use our Site to knowingly solicit personal information from or market to anyone under the age of majority in his or her State or country. No one who has not reached the age of majority in his or her State or country may use the Site unless supervised by an adult. Our goal is to comply with applicable laws and regulations relating to the collection and use of information from children, including the Children’s Online Privacy Protection Act of the United States and other applicable laws or regulations in any jurisdiction where this site is accessed. Please be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors. If you believe that we received information from a child or other person protected under such laws, please notify us immediately by postal mail addressed to EarthRx LLC, Tenants Harbor, ME 04860 or by email at Info@earthrx.com and we will take reasonable steps to remove that information from our database.
How Long We Retain Your Personal Information
We keep personal information only as long as we need it for the purpose for which it was originally collected (or to which you have subsequently consented) or for other legitimate purposes (such as regulatory compliance), or as permitted by applicable law.
Links to Other Websites
When you visit the Site or receive e-mails from us, we may offer you a choice as to whether you would like to receive communications from us, such as communications about certain products, special offers, pricing, or newsletters. At your request and where the law requires us to do so, we will make good faith efforts to confirm what personal information we hold about you, update your information, remove your information, fulfill specific opt-out request, and correct any inaccuracies in such personal information if you let us know by emailing us at Info@earthrx.com or by following any unsubscribe line in our emails. We may decline to process a request that is unreasonable, jeopardizes the rights of others including rights of privacy, is impractical or for which access is not otherwise required.
Security of Information
We take reasonable precautions to keep your personal information secure. All personally identifiable information is subject to restricted access to prevent unauthorized access, modification or misuse. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have industry standard measures in place to safeguard and secure information and data we collect through the Site. It is important that you understand, however, that no website or database is completely secure or “hacker proof.” You are responsible for taking personal steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your password from unauthorized use or disclosure.
Changes in Our Policy
Who to Contact
Governing Law / Effective Date
Notice to California Residents
If you are a California resident, California law permits you to request certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to Info@earthrx.com or write to us at EarthRx LLC, Tenants Harbor, ME 04860.